Privacy Policy

GO-POD UK, are committed to protecting your privacy. Our Privacy Policy explains when and why we collect personal information about people who visit our website, make purchases from us or request information from us, how we use that information, the conditions under which we may disclose it to others and how we keep it secure. By using our website, you’re agreeing to be bound by this Policy.

Any questions regarding this Policy or our privacy practices, email info@go-pod.co.uk

What information are we collecting from you?

The personal information we collect from you may include your name, address, email address, IP address, purchased product (if a purchase has been made), and payment details. 


Who is collecting your information?

Your information is collected by GO-POD UK or a secure payment gateway at point of purchase, including Shopify Pay and Google Pay.

How do we collect your information?

Your information may be collected in several ways:

  • Your information will be collected at point of purchase online via our website.
  • A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.

 Why are we collecting your information?

  • In order to complete purchases, we will collect your information so we can process payment, as well as for internal record keeping.
  • We will collect your information to keep you up to date with your order as it progresses. 
  • From time to time, we may also use your information to contact you for our own market research purposes. We may contact you by email, phone, or mail. We may use the information to customise our website or emailing’s according to your interests.
  • Website Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

How is your information used?

We may use your information to:

  • Process a payment you have submitted online;
  • To carry out our obligations arising from any contracts entered into by you and update you on the process stage of your order;
  • Seek your reviews or comments on the services and products we provide;
  • Notify you of changes to our services;
  • Send you communications which you have requested and that may be of interest to you;
  • We use traffic log ‘Cookies’ to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in-order-to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

We review our retention periods for personal information on a regular basis.

Who will it be shared with?
When making a payment online, we use a third-party payment processor, who specialises in the secure online capture and processing of credit/debit card transactions. These include Sage Pay and PayPal. If you have any questions regarding secure transactions, please contact us.

We may pass your information to our service providers, for the purposes of completing tasks, collecting product and service feedback and providing services to you on our behalf. When we use service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure. They are not permitted to use it for their own direct marketing purposes. 

We will not sell or rent your information to third parties. We will not share your information with third parties for marketing purposes.

We will not share your personal information with third parties not detailed within this policy, unless we are required to do so by law.

Who has access to your information?
Selected GO-POD UK employees, their digital management agencies (who maintain the website and online digital applications) and service providers have access to retained information. Payment information is not retained or stored by GO-POD UK once a transaction has been completed.

We will not contact you for marketing purposes by email or phone or text message unless you have given your prior consent.

Review of this Policy
We keep this Policy under regular review. This Policy was last updated in August 2023.